Course summary – what will the student learn?
Managing Challenging Behaviour
This is a learning resource that will really help you get to grips with the issues that lead to challenging behaviour, violence and aggression. Importantly, how to react properly and safely.
Produced in direct response to the needs of health and social care providers seeking clear, comprehensive, relevant and easy to use challenging behaviour training.
It is perfect for induction, vocational and management training, for example QCF and the Care Certificate.
|· Behavioural disorders
· Fear and anger
· Violence and aggression
· Effects of challenging behaviour
· Risk assessment
· Incident prevention
· The grinding down effect of challenging behaviour
· Risk reduction
· Flash points
· Warning signs
· Verbal warning signs
|· Non verbal warning signs
· Physical threats
· Disaster! The situation has, “kicked off”
· Escalation of a problem
· Defusing a situation
· Body language
· Breakaway techniques
· Reasonable force
· Nothing is going to stop the problem – what to do?
· Supporting colleagues
· Working alone
Contributes to Care Certificate Standards 1 & 3
Our training gets directly to the heart of the issues that you need to be addressing.