Course summary – what will the student learn? *
Covering verbal, non-verbal and behavioural communication, this training session will make a real difference in your team’s ability to communicate effectively and deliver person centred care.
This training to ensures that your colleagues understand why communication is so important both in general and as part of promoting an individual’s best interests.
It gives excellent guidance on how to communicate more effectively in a way that encourages health and social care workers to want to.
This resource is suitable for induction and vocational qualifications, for example QCF and the Care Certificate.